Answers to your questions
Frequently Asked Questions
Find quick answers to common questions about buying medications in Egypt.
In Egypt, many medications, including some antibiotics, are legally sold over-the-counter (OTC). However, for your safety and to prevent antibiotic resistance, we highly recommend consulting our licensed pharmacists or a doctor before starting any antibiotic treatment.
Lavanda Pharmacy is open 24 hours a day, 7 days a week, including holidays. We provide night delivery to all parts of Hurghada, Sahl Hasheesh, Makadi Bay, El Gouna, and Soma Bay.
Yes, we deliver directly to all hotels, resorts, and private residences in Hurghada, El Gouna, Sahl Hasheesh, Makadi Bay, and Soma Bay. You can order via our website or directly through WhatsApp, and our courier will deliver to your hotel lobby/reception.
Yes, we accept payments in Egyptian Pounds (EGP), Euros (EUR), US Dollars (USD), and British Pounds (GBP) for cash-on-delivery. For credit card payments, we accept all international Visa and Mastercard via Stripe or Paymob.
Many international drug brands are manufactured in Egypt or have local equivalents with the exact same active ingredients under different brand names. Contact us via WhatsApp with your medication name, and we will verify availability and find the local equivalent for you.
Yes, our team at Lavanda Pharmacy is fluent in English. We also speak German, Russian, French, Italian, and Arabic, making it easy to assist you with your health needs.
Delivery times vary by location: Hurghada City Center takes 30-45 minutes, Sahl Hasheesh and Makadi Bay take 45-60 minutes, while El Gouna and Soma Bay take 60-90 minutes.
Yes, we carry a wide range of premium sunscreen, after-sun lotions, rehydration salts, anti-diarrheal treatments, antihistamines, and other essential travel medicine to ensure a comfortable stay.